Don’t reply to any e-mail or SMS that requests your personal information, Card and Pin, Username and password information

• Don’t trust the display name in the email. Do not only just check the name of the person sending you the email. Check their email address by hovering your mouse over the ‘from’ address. Make sure no alterations (like additional numbers or letters) have been made
• Beware of the tone of the text. Attackers will use a tone that creates of sense of urgency to entice users (e.g.: Verify your account immediately, Your ATM card was Blocked, etc..).
• Don’t directly open any links in the body of the email or SMS. Hover over the link, If the link in the text isn´t identical to the URL displayed as the cursor, that´s a sure sign you will be taken to a site you don’t want to visit
• Beware of spelling and grammatical mistakes in the email or SMS message received. Possibly the easiest way to recognize a phishing email is bad grammar.
• Don’t open any email attachments you weren’t expecting. Malicious attachment contain viruses and malware is a common phishing tactic. Malware can damage files on your computer, steal your passwords or spy on you without your knowledge

Report suspicious Fraud immediately

If you believe you may have disclosed your account details to a suspicious party or you are suspected unauthorized activity on your account, contact us immediately by calling our call center on 971 600 5555 22 or email to FraudRisk@AjmanBank.ae.